Can I just say that I sincerely enjoyed yesterday and am looking forward to subsequent weeks.
The content was highly interesting and really did make me think about things I/my team could do to improve our service.
A key measure of training for me is how engaged I am post-lunchtime and I can honestly say
that my attention/focus did not waiver in the slightest as it almost always does!!!
Mandie and Joe also enjoyed the day and were (almost) as enthused as I was!
C A - June 2017
‘I’ve had great feedback from staff who are really excited to take responsibility of communication in their services, it’s made such an impact already, so thank you! ‘
M.W - July 2017