Recent Feedback:

Can I just say that I sincerely enjoyed yesterday and am looking forward to subsequent weeks.


The content was highly interesting and really did make me think about things I/my team could do to improve our service.


A key measure of training for me is how engaged I am post-lunchtime and I can honestly say

that my attention/focus did not waiver in the slightest as it almost always does!!!

Mandie and Joe also enjoyed the day and were (almost) as enthused as I was!

                                                                                                                                           C A - June 2017

‘I’ve had great feedback from staff who are really excited to take responsibility of communication in their services, it’s made such an impact already, so thank you! ‘


                                                                                                                            M.W  - July 2017