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"Thank you for delivering such a comprehensive course, so much  of it will be incredibly useful in our service."

"This is honestly one of the best communication courses - excellent presentation and style of delivery".

"This has been one of the best courses I have attended.   The knowledge

of the trainers is great, also their enthusiasm to delivering the training

is great".

"Sometimes when you attend a course, it's because you have to, then you explain to your colleagues how boring it was. But I feel really enthused after attending this course, I can't wait to talk to people about it, as well as put the things I have learned into practice".

"If knowledge from the course is delivered correctly, it can change people's lives".

"This is one of those courses that is going to make a difference in the lives of the people we support. I'm excited to see how this takes effect".

"Brilliant course, best I've attended. Will make all the difference to my work and how I see the world".

"Excellent training delivery, the games, videos and presentation were spot on. Humour was used to engage with us".

                                                           Support Workers - Keys Group

                                                                                   September 2021

Can I just say that I sincerely enjoyed yesterday and am looking forward

to subsequent weeks.


The content was highly interesting and really did make me think about things I/my team could do to improve our service.


A key measure of training for me is how engaged I am post-lunchtime and

I can honestly say that my attention/focus did not waiver in the slightest as it almost always does!!!

Mandie and Joe also enjoyed the day and were (almost) as enthused

as I was!

                                                                                                                                                                                                         C A - June 2017

‘I’ve had great feedback from staff who are really excited to take responsibility of communication in their services, it’s made such an impact already, so thank you! ‘


                                                                                                                                                                                                       M.W  - July 2017

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